Terms & Conditions lv918 — A Complete Guide for Malaysia Platform Users

By accessing, registering for, or using any service on the lv918 platform, you agree to be bound by all the terms and conditions set out in this document. This document constitutes a legally binding agreement between you ("User") and lv918 ("Platform").

Lv918 reserves the right to update or modify these Terms & Conditions at any time without prior notice. It is the user's responsibility to review this document periodically. Continued use of the platform following any amendments constitutes acceptance of the updated terms.

To use the lv918 platform, you must meet all of the following eligibility criteria at all times:

• Aged 18 years and above at the time of registration and throughout your use of the platform
• Be a Malaysian citizen or lawful permanent resident
• Are not currently under a self-exclusion period, whether self-imposed or imposed by lv918
• Have full legal capacity to enter into a binding agreement
• Not using the platform on behalf of any third party or other business entity

Lv918 reserves the right to request identity verification documents at any time, including a national identity card (MyKad), passport, or other official documents. Failure to provide the requested documents within the specified timeframe may result in account suspension or termination.

Each user is only permitted to hold one (1) account only on lv918. Creating multiple accounts — whether using your real name, an alias, a different email address, or a different device — is strictly prohibited.

By registering, you agree to:

• Providing accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address
• Keeping your password confidential and not sharing your login credentials with anyone
• Notify lv918 immediately if you suspect your account has been accessed without authorisation
• Responsible for all activity that occurs under your account

All transactions on the lv918 platform are conducted in Malaysian Ringgit (MYR) only. lv918 does not accept or process any foreign currency.

Accepted Deposit Methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX — Maybank2u, CIMB Clicks, Bank Islam, RHB Now, Hong Leong Connect

Transaction Limits:

• Minimum deposit: RM20 per transaction
• Minimum withdrawal: RM30 per transaction
• Withdrawal processing time: 15–60 minutes depending on the payment method

Lv918 reserves the right to suspend or cancel any withdrawal that appears suspicious or does not comply with these terms. All withdrawals will be credited to the same payment method used for the deposit, except in special cases approved by lv918.

Lv918 offers a variety of bonuses and promotions from time to time. All bonuses are subject to specific terms and conditions as stated in their respective promotional terms. The general bonus terms at lv918 are as follows:

• Each bonus carries a wagering requirement that must be fulfilled before any withdrawal is permitted
• Bonuses cannot be transferred between accounts or converted directly to cash without first meeting the wagering requirements
• Lv918 reserves the right to void any bonus if a user is suspected of misusing a promotion
• Only one account per individual / per household / per device / per IP address is eligible for the new member welcome bonus
• Bonuses have a stated validity period — any bonus that expires will be automatically forfeited

All games on lv918 — including online slots, live baccarat, lottery, and live matches — are operated using technology Random Number Generator (RNG) which has been audited and certified by an independent international body. All game outcomes are final and not subject to dispute.

• Users are responsible for understanding the rules of each game before playing
• Lv918 is not liable for any losses resulting from a user's misunderstanding of game rules
• Any technical disruptions during gameplay will be handled in accordance with lv918's prevailing policies
• Results recorded in the lv918 system are final in the event of a dispute

The lv918 sports section covers betting on the Malaysia Super League, EPL, badminton, e-sports, and a wide range of other sports. The specific rules for Sports Betting are as follows:

• All confirmed bets are final and cannot be cancelled once placed, except in approved cash out cases
• The odds displayed at the time a bet is placed are the odds that apply — no changes will be made after confirmation
• Lv918 reserves the right to void bets placed at clearly incorrect odds resulting from technical errors
• Bets placed on matches that are cancelled or postponed for more than 12 hours will be fully refunded
• The Cash Out feature allows users to settle a bet early — the cash out value is at lv918's discretion

For e-sports matches such as MLBB and DOTA 2, official results from recognised tournament organisers will serve as the final reference.

Lv918 is committed to protecting users' personal data in accordance with the Personal Data Protection Act (PDPA) of Malaysia. All personal information collected during registration and platform use is secured with 256-bit SSL encryption.

Lv918 will only use your personal data for the following purposes:

• Identity verification and age control
• Financial transaction processing
• Provision of customer support services
• Sending account-related and promotional communications (where consent has been given)
• Compliance with legal and regulatory requirements

For full details on how lv918 handles your data, please read Privacy Policy us.

The following activities are strictly prohibited on the lv918 platform and may result in immediate account termination, forfeiture of balance, and legal action:

• Money laundering — using the platform to process or conceal proceeds of crime
• Identity fraud — registering using another person's identity or false information
• Duplicate accounts — registering more than one account by any means
• Bonus abuse — exploiting promotions through duplicate accounts or unauthorised methods
• Use of automated software — bots, scripts, or automation tools for playing or betting
• Collusion — colluding with other players to manipulate game outcomes
• Bug exploitation — exploiting technical errors or system bugs
• Threats or harassment — threatening or harassing lv918 staff or other users

Lv918 reserves the right to suspend or terminate any user account without prior notice in the following circumstances:

• Violating any section of these Terms & Conditions
• Providing false or misleading information during registration or verification
• Activity suspected to be fraudulent, money laundering, or collusion
• Failure to meet identity verification requirements within the stipulated timeframe
• Account closure requested by the user

If your account is terminated due to a terms violation, lv918 reserves the right to withhold your balance pending investigation. If no fraud is confirmed, the net balance will be returned to you within 30 business days.

Users who wish to voluntarily close their account may contact the lv918 support team via live chat. All eligible balances will be returned upon completion of the review.

To the extent permitted under applicable Malaysian law, lv918 shall not be liable for:

• Any indirect, consequential, or special losses arising from the use of the platform
• Service disruptions due to scheduled or unplanned technical maintenance
• Losses resulting from the user's internet connection failure or device issues
• Unfavourable game outcomes that are a normal part of betting activity
• Losses resulting from a user sharing their account credentials with a third party

Lv918's total liability to any user shall not exceed the total amount deposited by that user in the 30 days preceding the claim.

Lv918 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication on the platform. It is the user's responsibility to review these terms periodically.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with this document shall be resolved through a court of competent jurisdiction in Malaysia.